Content Moderation Policy

Last updated: 25 August 2026

1. How moderation works on Zinkly

Content on Zinkly is reviewed through two channels that feed into a single moderation queue: user reports (anyone can report a post, comment, message, or profile) and, where enabled, automated classification. Every flagged item becomes a moderation case that a human moderator reviews before any account-level action is taken.

2. What happens when content is actioned

If we remove or restrict your content, or take action on your account, we will — where legally required and technically feasible — notify you with:

• What was actioned (the specific post, comment, message, or your account);
• The reason category (e.g. "Harassment", "Copyright", "Hate speech");
• The specific Community Guidelines or Terms provision it violated;
• Whether the decision was made by a human moderator or an automated system;
• How to appeal the decision.

We do not simply delete content with no explanation.

3. Automated moderation

We may use automated tools to help detect likely violations (e.g. spam patterns, known abusive content). Automated flags do not result in permanent account termination without human review. Where an automated action does significantly affect you, you can request human review through the appeal process.

4. Enforcement scale

Depending on severity, history, and content type, action can range from a warning notification, to reduced distribution, to content removal, to temporary restriction of specific features (e.g. posting, commenting, messaging), to temporary or permanent account suspension — see our Community Guidelines for the enforcement scale and prohibited-content categories.

5. Repeat violations

We take enforcement history into account. Repeated or severe violations typically lead to stronger action than a first-time, lower-severity issue.

6. Record-keeping

We keep an internal record of each moderation case — what was reported, by whom, what action (if any) was taken, which policy was applied, whether it was human or automated, and the outcome of any appeal. This lets us be consistent, audit our own decisions, and produce the aggregate statistics in our Transparency Report.

7. Appeals

If you believe a moderation decision was wrong, you can appeal it — see our Appeals Policy.